Your Questions Answered
FAQs
What kinds of products does 1001 Beauty Secrets carry?
What kinds of products does 1001 Beauty Secrets carry?
We offer four main categories:
- (rings, bracelets, necklaces, earrings, hairpieces)
- (apparel, wigs, personal-care devices)
- (portable air coolers, eye massagers, kitchen gadgets)
- (smart drawing robots, educational gadgets)
How do I place an order?
How do I place an order?
Simply browse our collections, click “Add to Cart,” then proceed to checkout. You’ll receive an order confirmation email as soon as your payment is processed.
What payment methods does 1001 Beauty Secrets accept?
What payment methods does 1001 Beauty Secrets accept?
We accept major credit/debit cards (Visa, MasterCard), local bank transfers, and popular e-wallets. All payments are secured with industry-standard encryption.
How long does shipping take?
How long does shipping take?
- 4–20 business days (rates calculated at checkout)
What is your return and exchange policy?
What is your return and exchange policy?
You may return or exchange any unused, original-condition item within 30 days of delivery. Email support@1001store.com to initiate a return—no questions asked.
Are the materials and gemstones authentic?
Are the materials and gemstones authentic?
Yes. We use certified S925 sterling silver, high-quality Moissanite and zircon stones, and only genuine or simulated gems clearly noted in each product description.
How should I care for my jewelry?
How should I care for my jewelry?
To preserve shine and prevent tarnish, store pieces in a dry, soft pouch; avoid contact with water, perfume, and harsh chemicals; and gently polish with a soft cloth.
Can I track my order?
Can I track my order?
Absolutely. Once your order ships, we’ll email you a tracking number. You can also check Order Status in your account dashboard.
How can I contact 1001 Beauty Secrets customer support?
How can I contact 1001 Beauty Secrets customer support?
We’re here to help!